🌸 Return, Refund & Cancellation Policy
At AtelierDIC, every box is carefully curated and prepared just for you. Because of the nature of our products and the way our subscription works, please review the policy below before purchasing.
💄 Returns & Exchanges
Due to hygiene, safety, and quality-control reasons, all sales are final.
• We do not accept returns, exchanges, or product swaps
• We cannot replace individual items or change products inside a box
• Once an order is placed or a subscription renews, it cannot be modified
Our boxes include beauty tools, skincare, and personal care items, and for everyone’s safety, we are unable to accept them back once they leave our hands.
💌 Refunds
We do not offer refunds for:
• Subscription boxes
• One-time boxes
• Discounted or promotional orders
This applies to both monthly and annual subscriptions.
📦 Damaged or Incorrect Orders
If your box arrives damaged or you receive the wrong item, please contact us at
📧 hello@atelierdic.com within 7 days of delivery.
We’re happy to review the issue and make it right if something went wrong on our end.
🔄 Subscription Cancellations
You’re always in control of your subscription.
• Monthly subscriptions can be cancelled anytime before your next billing date
• Once a billing cycle has started, that month’s box cannot be cancelled or refunded
• Annual subscriptions are non-refundable once purchased
You can manage or cancel your subscription directly from your account dashboard.
🤍 Why This Policy Exists
Each AtelierDIC box is:
• Curated in advance
• Packed individually
• Designed as a mystery experience
Because products are selected, and prepared ahead of time, we’re unable to restock or resell returned items. This policy helps us maintain the highest standards of hygiene, fairness, and quality for all members.
✨ Final Note
We want every AtelierDIC experience to feel exciting, thoughtful, and special.
If you ever have questions before subscribing, we’re always happy to help.
📧 hello@atelierdic.com
Thank you for understanding — and for being part of the Atelier 💕