Shipping policy

🚚 Shipping Policy

At AtelierDIC, each box is curated with care and shipped on a monthly schedule to ensure consistency and quality.

📦 When We Ship
• All subscription boxes are shipped during the first week of each month
• Once your box ships, you’ll receive a shipping confirmation email with tracking information

Because we curate boxes in advance, shipping dates are the same for all subscribers each month.
🕒 Delivery Time

• Delivery times may vary based on your location and carrier
• Most orders arrive within 3–7 business days after shipment, but this is not guaranteed
• Please note that shipping delays caused by carriers, weather, or holidays are outside of our control

💸 Shipping Fees

• Monthly subscriptions: Flat $10 shipping fee per box (all tiers)
• Annual subscriptions: Free shipping on all monthly boxes included in the plan

Shipping costs are calculated and displayed at checkout.

🌍 Shipping Locations

• We currently ship within the United States
• International shipping may be available in the future

📬 Address Accuracy

Please make sure your shipping address is correct and complete at checkout.
• AtelierDIC is not responsible for packages delayed or lost due to incorrect addresses
• Address changes must be made before the monthly billing date to apply to the upcoming box

📦 Lost or Delayed Packages

If your tracking shows delivered but you haven’t received your box, please contact your local carrier first.

If you still need help, email us at
📧 hello@atelierdic.com — we’re happy to assist

🤍 A Quick Note

AtelierDIC boxes are curated and packed as part of a monthly experience. While we do our best to ensure timely delivery, exact arrival dates cannot be guaranteed.

Thank you for your patience and for being part of the Atelier ✨